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A Guide to Our Process

Almost every Atlanta area roofing company will describe your roofing and gutter project process like this: inspection and estimate, collect deposit, start job, finish job, collect final payment. At Matt’s Roofing and Gutters, we believe that in order to have the best outcome, there should be more attention and explanation involved to ensure your roofing and gutter repair or replacement project is completed according to your expectations and our standards.  

Our Process Goes Beyond other Roofing Companies

1

We Provide an Educational Consultation

We spend time with you, explaining the many steps a roof repair or replacement involves and your options for ensuring the job is done right. During this consultation, our licensed contractor will fully inspect the roof and its support structure.
2

We Provide a Detailed Proposal

Our proposal will give you all the details of the work to be performed, any warranties included with that work, and any other services our licensed contractor would recommend for your home.
3

We Provide a Pre-construction Meeting

Once you accept our proposal, your Project Manager will walk you through the agreed-upon work and provide you with a detailed timeline for the project’s completion.
4

We Begin Installation

During the installation, our licensed roofing team will perform an initial removal and cleanup of your old materials, allowing for an assessment of the existing structure and solid plans for the new structure. Once groundwork for the new structure is in place, we apply shingles, venting, and waterproofing (as needed) to the new roof. The last step of installation includes a final inspection and cleanup to ensure the work site and your home is clean.
5

We Perform a Post Construction Walk-through

Your Project Manager will walk through the all work performed to ensure the project has been completed to your satisfaction.
6

We Provide a Final Inspection & Warranty Review

Once your Project Manager determines all work is completed, he will review any additional work done since the post-construction walkthrough and share with you the details of the warranty on all work performed.
7

We Provide an Customer Satisfaction Survey

Once the project is completed, you will receive an Customer Satisfaction Survey. Your feedback allows us to continue improving and maintaining the customer-focused service we provide.

Award Winning
for Customer Service

Incredibly professional and efficient crew. Tore off two layers of roof, made repIrs, installed new roof, cleaned up and gone in 7 hrs. Impressive.
- Adam Schreffler
After going on Angie’s list and seeking recommendations from a close friend who is in the roofing materials supply business, we contacted Matt Roofing as well as two others. Matt was extremely thorough in doing his assessment of our roof conditions and what he viewed as needing to be done. After comparing the estimates and the interactions with the various roofers...
- Ron & Kay